Corporate Information and Terms Of Use



This site is operated by:


Enterprise Rent-A-Car UK Limited

Enterprise House

Vicarage Road



TW20 9FB

Legal Representative / Director:


Rick Short

Commercial Registry:


A limited liability company registered with Companies House in England and Wales with registered number 2946689

VAT Number:


GB 641634450




Telephone: 0800 111 4312




Website Terms of Use
Last Updated: 10th November2016

Please read these Terms of Use carefully which apply to your use of the website ("B2B").

1. Scope; Services Provided by Enterprise; Data Protection

1.1  The B2B website is offered by Enterprise Rent-A-Car UK Limited ("Enterprise") for the benefit of its affiliates and their licensees/franchisees operating the Enterprise system throughout the world. B2B is for business use only. B2B is only open to companies/employers that enrol in the B2B service and to employees whose employers enrol in the B2B service and who use the B2B service on behalf of their employer.

1.2  The services provided by Enterprise on B2B are, among others:

      a)  Providing the usability options of the website as per these Terms of Use;

      b)  Providing information about available vehicles, pick-up locations, rental tariffs and current special offers for car rental throughout the world;

      c)  Allowing employees whose employers enrol in the B2B service to complete reservation requests for the rental of vehicles on behalf of the employer;

d) Subject to availability, allowing employees to assess whether their own vehicles are legally roadworthy and that any applicable business insurance in relation to such vehicles is valid; and

e) Subject to availability, providing a journey assessment tool which advises employees on recommended services based on user data.

1.3 Enterprise plans to maintain the B2B website permanently. Nevertheless, users cannot derive from this an entitlement to future use of B2B. Should Enterprise plan to close the B2B website, Enterprise will inform the user in advance by displaying relevant information on the B2B website.

1.4 Enterprise reserves the right to change, expand, or reduce the content, structure and design of the B2B website.

1.5 Enterprise in no way guarantees the availability of the B2B website, neither temporally nor geographically. Enterprise may temporarily reduce the usability of the B2B website, individual functions and the availability of the information if there are sufficient legal or technical reasons for this measure. Technical reasons in particular include, among others, maintenance work, updates to the underlying software, and maintaining the security or integrity of the website.

1.6 The gathering and use of personal data in conjunction with the use of B2B is described in the Privacy Policy, which is available on the B2B website.

2. Non-binding Reservation Requests

2.1  The B2B website is purely an information and reservation request service. It does not provide the opportunity to enter into rental contracts. Rental contracts are exclusively entered into at branch locations of Enterprise and its affiliates and their respective franchisees. Addresses and contact details for branches are available on this website.

2.2  The B2B website provides the employee with the ability to place non-binding reservation requests on behalf of the employer . Either party may cancel any reservation requests, whether or not the reservation request has been confirmed, for any or no reason, in its sole discretion, and without liability to the other party.

3. Employees

Employees are only able to make use of B2B if they have been registered to receive the service by their employer. All reservation requests are made on behalf of the employer.

4. Obligations and Consequences of Terms of Use Violations

4.1 The website and the underlying database may only be used in the manner intended by Enterprise. In particular, the information may only be viewed via the B2B website using an Internet browser.

4.2 It is not permitted to:

  a) send or make accessible any viruses or other malicious software;

  b) take measures that could negatively impact or damage the process or functionality of the B2B website or other users' computer systems;

  c) circumvent or render ineffectual any functions (e.g. search forms) of the website or in any other way interfere with the B2B website;

  d) take measures that could result in overloading of the B2B websites' infrastructure;

  e) block, overwrite or modify content generated by Enterprise;

  f) use automatic functions (e.g. algorithms, machines) to search for vehicles or acquire vehicle rental quotes;

  g) gather or acquire by any other means, and store, information on other users without their consent, especially e-mail addresses; and

  h) gain unauthorized access to the networks.

4.3 If there is a reasonable suspicion of violations against the Terms of Use, against the law, or against the rights of third parties, Enterprise reserves the right to:

  • issue a formal warning to the user;
  • temporarily limit or block the user's access to the website;
  • permanently block and delete the user's access.

5. Enterprise Intellectual Property

5.1 The content, structure and layout of the website, the program code, and all intellectual property rights to these (e.g. trademark and copyrights, database rights) are owned by Enterprise or Enterprise's licensors.

5.2  Individual contents of the website, in particular rental car offers and reservation requests may only be downloaded, printed or copied for the employer's own (internal) use.

5.3 Any use beyond this, especially editing, copying, disseminating or other public disclosure is not permitted without prior written consent from Enterprise, to be obtained from

5.4 If you in believe that materials posted on the B2B website violate your intellectual property rights, please contact Enterprise at Intellectual Property Manager, Intellectual Property Questions, 600 Corporate Park Drive, St. Louis, Missouri 63105 or Please include: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other proprietary interest; (2) a description of the copyrighted work or other protected material that you claim has been infringed upon; (3) a description of where the material is located on the B2B website; (4) your address, telephone number and e-mail address; (5) your statement that you have a good faith belief that the disputed use is not authorized by the copyright or other interest owner, its agent or the law; and (6) your statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright or other interest owner or are authorized to act on the owner's behalf.

5.5 ENTERPRISE, the "e" logo,, WE'LL PICK YOU UP, ARMS, ECARS, MONTH OR MORE, CORPORATE CLASS, EVERYDAY SALE are included in the family of trademarks and service marks owned by Enterprise or its licensors (this is not an all-inclusive list of Enterprise's trademarks and service marks). Trademarks and service marks designated with the "TM" symbol are registered with the U.S. Patent and Trademark Office and with numerous foreign countries. Other trademarks and service marks belonging to Enterprise may be designated with the "SM" or "TM" symbols.  Enterprise trademarks and service marks may not be used in connection with any product or service without Enterprise's prior written permission or where permitted by applicable law. All other brands, trademarks and names not owned by Enterprise that appear on the B2B website are the property of their respective owners, who may or not be affiliated with, connected to or endorsed by Enterprise.

5.6 Enterprise has a number of pending patent applications, both US and foreign, covering various aspects of this B2B website, and users are cautioned from copying, adopting, using or otherwise borrowing any techniques, menu operations, or other functional aspects or features as doing so may well result in liability for patent.

6. Limitation of Liability 

6.1 The B2B website provides links to websites of companies affiliated with Enterprise and other third parties. Enterprise does not assume liability for the information provided under those links or for the nature, safety, or legality of the services provided there.

6.2 Enterprise does not assume liability for any advertisements and information provided by Enterprise partners and third parties.

6.3 Enterprise is liable for deliberate and grossly negligent acts.

6.4 Enterprise is liable for acts of simple negligence only in cases of harm to life, limb, or health, or in case of violations of material contractual obligations.  In cases of violation of material contractual obligations, Enterprise's liability is limited to the anticipated damage typical for such contracts. A material contractual obligation is an obligation the fulfilment of which is a prerequisite for the achievement of the purpose intended by entering into the contract, and the fulfilment of which the user can regularly expect.

6.5 Enterprise is not liable in cases of force majeure, especially not for non-fault disruptions within the cable network.

6.6 Enterprise is only liable for the loss of data inasmuch as prescribed by the above sections 6.3. and 6.4. if the loss of data could not have been avoided by appropriate security measures on the user's part.

6.7 The above limitations of liability also apply accordingly for Enterprise's legal representatives and agents.

7. Severability/Waive Clause

7.1 Should individual provisions of these Terms of Use be invalid or become invalid, this shall not affect the validity of the remaining provisions. Enterprise's failure to enforce any provision of this Terms of Use does not constitute a waiver of that or any other provision.

8. Place of Jurisdiction; Applicable Law

8.1 The place of jurisdiction for any litigation is England. Enterprise also has the option of suing in the user's general place of jurisdiction.

8.2 The laws of England apply to these Terms of Use, excluding the UN Convention on the International Sale of Goods.

8.3   If you have any questions about these Terms of Use, please contact us at